In continuation of our
series on fast-rising app TikTok, we've seen many concerns arise about the
rising social platform. Something TikTok has taken into consideration by trying
to refine its content policies.
What's the Story?
TikTok,
the 15-second video-sharing app, created by China's ByteDance, has seen a rise
in concerns about the way it displays – and limits – some of the content users
post on its platform.
With the app garnering
over 1 billion downloads this year, it is only natural that marketers begin to
shift their attention to the fast-growing app and its audiences, seeking to
leverage the app and promote content there.
However, TikTok has made
some content and policy moderations that have not gone well with marketers and
users alike. For starters, in a bid to reduce cyberbullying, TikTok limited the
reach of content uploaded by users who had disabilities.
Now while their
intention may have been pure, the move seems misguided. According to
Netzpolitik, which first acquired the documentation for this incident, TikTok
moderators were asked to flag content uploaded by users who may have
disabilities like autism, Down's syndrome or facial disfigurements. After that,
these users' content was distributed "to small audience subsets,"
explains Social Media Today.
While the intention was to protect these users, which were deemed "susceptible to harassment or cyberbullying based on their physical or mental condition," it seems that the policy backfired.
TikTok's Response
Meanwhile, TikTok
responded by confirming that the policy was indeed put into effect at some
point, noting that the policy came as a response to a rise bullying within its
app. However, TikTok has said that policy has been removed.
"Early on, in
response to an increase in bullying on the app, we implemented a blunt and
temporary policy," TikTok said in an e-mailed statement to Newsweek,
adding that it has updated its policy and that this measure was "never
designed to be a long-term solution."
Netzpolitik also
reported that the policy to reduce reach was applied to videos uploaded by
users who appeared to be "self-confident and overweight, or
homosexual." The policy was applied until September 2019.
"While the
intention was good, it became clear that the approach was wrong," TikTok
admitted. "We want TikTok to be a space where everyone can
safely and freely express themselves, and we have long since changed the policy
in favor of more nuanced anti-bullying policies."
The China Issue
Having a Chinese mother
company, TikTok has been under scrutiny for some time because of its China ties
and the restrictions imposed by Chinese regulators, along with possible
political affiliations.
In late November,
Business Insider reported that TikTok had suspended a 17-year-old's account
after the teen posted videos condemning China's oppression of Uighur Muslims.
Afterwards, TikTok
apologized for this and re-activated the teen's account and denied other
news reports that it was censoring controversial content, or rather content
that criticizes the Chinese government.
Moreover, Australia's Strategic Policy Institute
(ASPI) recently released a new report that noted that TikTok was being used to 'advance
Beijing's political agenda'.
Having issues and
concerns about political affiliations and privacy is a battle every social
media platform goes through. Take Facebook for example, which has appeared in
the media and in court more than any other social platform. However, concerns
about TikTok have increased lately as the platform maintains a kind of
vagueness to its documentation.